It's hard to believe how little value is given to the customer these days. Emails are ignored, support is outsourced to call centers, salespeople mislead just to close a deal. If you consider the use of the Internet in today's business, you might just say that customers have become, "a dime a dozen!" Read more…

If you haven't heard of Andrew Warner by now, now is the time! Andrew Warner is the founder of Mixergy - a place where successful people teach ambitious upstarts. With having interviewed nearly 250 successful tech entrepreneurs, Andrew is known as the "Charlie Rose" for tech start-ups. Read more…